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JPMorgan Chase

chase.com
Blocks some

Its robots.txt (the public rules file for bots) has no rules for any AI bot we track. They are covered by its catch-all rule (User-agent: *), which lets them into the site. But JPMorgan Chase says it blocks outside AI agents that log in with customers' banking credentials (CNBC, 13 Oct 2026).

Last checked 19 Oct 2026. Rules file read today. Everything we checked · History

Bots that train AI Allowed

0 of 9 blocked

Blocking these keeps the site out of future AI training. It does not stop AI from reading the site to answer questions.

Bots for AI search Allowed

0 of 8 blocked

Blocking these usually means the site stops showing up as a source in AI answers.

AI assistants Allowed

0 of 7 blocked

5 of these 7 companies say their assistants may ignore robots.txt.

Named in a viral post about AI agents"JPMorgan Chase is blocking agents from accessing accounts." Supported by the company.Our fact check

Bot by bot

AI botAllowed?Where the rule isCompany says it follows robots.txt?
Bots that train AI · Allowed
GPTBotOpenAI Allowed Not named; the catch-all rule applies Says yes
ClaudeBotAnthropic Allowed Not named; the catch-all rule applies Says yes
Google-ExtendedGoogle · opt-out name, not a bot Allowed Not named; the catch-all rule applies Says yes
Applebot-ExtendedApple · opt-out name, not a bot Allowed Not named; the catch-all rule applies Says yes
CCBotCommon Crawl Allowed Not named; the catch-all rule applies Says yes
Meta-ExternalAgentMeta Allowed Not named; the catch-all rule applies Suggests yes
BytespiderByteDance Allowed Not named; the catch-all rule applies No statement found
MistralAI-TrainingMistral AI Allowed Not named; the catch-all rule applies Says yes
AI2BotAllen Institute for AI Allowed Not named; the catch-all rule applies Does not say
anthropic-aiAnthropic (legacy) · old name Allowed Not named; the catch-all rule applies Unknown
Bots for AI search · Allowed
OAI-SearchBotOpenAI Allowed Not named; the catch-all rule applies Says yes
Claude-SearchBotAnthropic Allowed Not named; the catch-all rule applies Says yes
PerplexityBotPerplexity Allowed Not named; the catch-all rule applies Suggests yes
AmazonbotAmazon Allowed Not named; the catch-all rule applies Says yes
Amzn-SearchBotAmazon Allowed Not named; the catch-all rule applies Says yes
DuckAssistBotDuckDuckGo Allowed Not named; the catch-all rule applies Says yes
MistralAI-IndexMistral AI Allowed Not named; the catch-all rule applies Suggests yes
Meta-WebIndexerMeta Allowed Not named; the catch-all rule applies Suggests yes
AI assistants · Allowed
ChatGPT-UserOpenAI Allowed Not named; the catch-all rule applies Says not always
Claude-UserAnthropic Allowed Not named; the catch-all rule applies Says yes
Perplexity-UserPerplexity Allowed Not named; the catch-all rule applies Says it mostly ignores it
Google-AgentGoogle Allowed Not named; the catch-all rule applies Says it mostly ignores it
Meta-ExternalFetcherMeta Allowed Not named; the catch-all rule applies Says not always
Amzn-UserAmazon Allowed Not named; the catch-all rule applies Says not always
MistralAI-UserMistral AI Allowed Not named; the catch-all rule applies Suggests yes
For comparison
GooglebotRegular search engine, for comparisonAllowedNot named; the catch-all rule applies
BingbotRegular search engine, for comparisonAllowedNot named; the catch-all rule applies

We test two pages: the homepage, and a made-up page that stands in for the rest of the site. "Blocked" means both are off limits. "Some pages blocked" means only one is. Rules for search results, carts, checkout and accounts don't change these labels, because almost every site keeps all bots out of those pages.

The rules file (robots.txt)

robots.txt · 148 linesSource
User-agent: *Disallow: /cm/Disallow: /ccpmweb/shared/Disallow: /ccpmweb/commercial/Disallow: /ccpmweb/business/Disallow: /ccpmweb/chase_canada/Disallow: /ccpmweb/individuals/Disallow: /ccpmweb/autodealer/Disallow: /ccpmweb/spanish/Disallow: /ccpmweb/generic/Disallow: /ccpmweb/home_equity/Disallow: /ccpmweb/chf/Disallow: /inetSearch/Disallow: /ccp/index.jsp?pg_name=ccpmapp/shared/marketing/page/offer100_oldDisallow: /ccp/index.jsp?pg_name=ccpmapp/shared/marketing/page/Free_Account_Alert5_pageDisallow: /psmhelp/index.jsp?pg_name=ccpmapp/shared/help/page/OLBP_Email_10_offerDisallow: /ccp/index.jsp?pg_name=ccpmapp/shared/help/page/OLBP_Email_10_offer Disallow: /*swf*Disallow: /online/Checking/Disallow: /online/common/Disallow: /online/Credit-Cards/Disallow: /online/Special-Offers/Disallow: /online/ink/Disallow: /online/card_feed/Disallow: /online/Home-Lending/Disallow: /online/services/document/Disallow: /online/investments/Disallow: /online/commercial-bank/Disallow: /online/includes/Disallow: /online/freedom/Disallow: /online/chase_blueprint/Disallow: /online/tagging/Disallow: /online/Special-Offers/blueprint.htmDisallow: /online/services/article/blackberry-phone.htm.Disallow: /online/services/article/175517_videoCC.xmlDisallow: /online/chase_blueprint/article/bp-split-floodlight-tag.htmDisallow: /online/services/article/spanish-findus-pixel-frame.htm.Disallow: /online/services/article/spanish-home-pixel-frame.htmDisallow: /online/private_client/article/13587-cpc-artcoll-floodlight-tag.htmDisallow: /online/private_client/article/13587-cpc-pcbanker-floodlight-tag.htmDisallow: /online/private_client/article/13587-cpc-invmgt-floodlight-tag.htmDisallow: /online/Mortgage/article/home-loan_pixel_frameset.htmDisallow: /online/tagging/article/bb_lending_bluekai_tag.htmDisallow: /online/services/article/financial-spanish-pixel-frame.htmDisallow: /online/Special-Offers/article/platinummobile_features_floodlight_artcl.htmDisallow: /online/services/header/take-a-step-forward_dblclick_artcl.htmDisallow: /online/private_client/article/13587-cpc-mktinsights-floodlight-tag.htmDisallow: /online/tagging/article/military_jobs_dbclick_artcl.htmDisallow: /online/tagging/article/bluekai-mortgage-pixel-tag-artcl.htmDisallow: /online/private_client/article/13587-cpc-legal-floodlight-tag.htmDisallow: /online/private_client/article/13587-cpc-commitment-floodlight-tag.htmDisallow: /online/private_client/article/13587-cpc-finplan-floodlight-tag.htmDisallow: /online/chase_blueprint/article/bp-trackit-floodlight-tag.htmDisallow: /online/private_client/article/13587-cpc-bkgsolutions-floodlight-tag.htmDisallow: /online/private_client/article/13587-cpc-portfoliomgt-floodlight-tag.htmDisallow: /online/tagging/article/26542-AOD.htmDisallow: /online/private_client/article/13587-cpc-personalizedbkg-floodlight-tag.htmDisallow: /online/private_client/article/13587-cpc-mobile-floodlight-tag.htmDisallow: /online/private_client/article/13587-cpc-jpminvest-floodlight-tag.htmDisallow: /online/private_client/article/13587-cpc-assetmgt-floodlight-tag.htmDisallow: /online/tagging/article/bluekai-prospect-dchp-pixel-tag-artcl.htm.Disallow: /online/tagging/article/military_personal_dbclick_artcl.htmDisallow: /online/private_client/article/13587-cpc-lendingbenfits-floodlight-tag.htmDisallow: /online/chase_blueprint/article/bp-home-floodlight-tag.htmDisallow: /online/tagging/article/military_personal_pixel_artcl.htmDisallow: /*xml$Disallow: /*dwt$Disallow: /*webm$Disallow: /*mp4$Disallow: /ccpmweb/shared/document/access_mgr_guide.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_Account_Activity_Quick_Reference-LoRes.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_Account_Transfer_Quick_Reference-lores.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/ACH_Collections_New.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_ACH_Payments_Service_Quick_Reference.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_Alerts_QRG_ada.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_Bill_Payment_Quick_Reference-LoRes.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/P2_Check_Scanning_Guide_d4_electronic.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_Fraud_Protection_Services_Quick_Reference_v5.1.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_Loan_Management_Quick_Reference.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_Payroll_Quick_Reference-C.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_Stop_Payment_Quick_Reference-LoRes.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_Federal_Tax_Payments_Quick_Reference-LoRes.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_Statements_Imagesl_Quick_Reference-LoRes.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_Wire_Transfer_Services_Quick_Reference_c.pdfDisallow: /ccpmweb/shared/document/access_mgr_guide.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/access-manager/document/ip_security_user_guide_CML.pdfDisallow: /content/dam/chaseonline/en/legacy/content/secure/sso/document/CCO_Commercial_Loans_Online_Quick_Ref.pdfDisallow: /index.jsp?pg_name=ccpmapp/shared/assets/page/hsa_newsDisallow: /blueprintDisallow: /online/business-credit-cards/ink-business-credit-cards.htmDisallow: /content/dam/chasecom/en/checking/documents/premier-plus/branches.json Disallow: /content/dam/chasecom/en/checking/documents/millenium/branches.jsonDisallow: /content/dam/chaseonline/en/legacy/content/secure/chf/document/mortgage_feeschedule.pdfDisallow: /content/dam/mobile/en/legacy/documents/legal-docs/Disallow: /content/dam/chaseonline/en/legalagreements/Disallow: /content/chase-canada/en/accessibility/Disallow: /en/accessibility/Disallow: /content/chase-canada/en/business-types/Disallow: /en/business-types/Disallow: /content/chase-canada/en/card-services/Disallow: /en/card-services/Disallow: /content/chase-canada/en/payments/Disallow: /en/payments/Disallow: /content/chase-canada/en/resources/Disallow: /en/resources/Disallow: /content/chase-canada/en/support/Disallow: /en/support/Disallow: /content/chase-canada/en/terms-of-use/Disallow: /en/terms-of-use/Disallow: /content/chase-canada/en/why-chase/Disallow: /en/why-chase/Disallow: /content/chase-canada/fr/accessibility/Disallow: /fr/accessibility/Disallow: /content/chase-canada/fr/business-types/Disallow: /fr/business-types/Disallow: /content/chase-canada/fr/card-services/Disallow: /fr/card-services/Disallow: /content/chase-canada/fr/payments/Disallow: /fr/payments/Disallow: /content/chase-canada/fr/resources/Disallow: /fr/resources/Disallow: /content/chase-canada/fr/support/Disallow: /fr/support/Disallow: /content/chase-canada/fr/terms-of-use/Disallow: /fr/terms-of-use/Disallow: /content/chase-canada/fr/why-chase/Disallow: /fr/why-chase/Disallow: /content/dam/camp/map-oaa/Disallow: /content/experience-fragments/microsites/lucy-form/Disallow: /content/dam/chase-ux/ratesheets/Disallow: /content/chase-ux/en/business/knowledge-center/Disallow: /content/chase-ux/en/business/support/Disallow: /content/chase-ux/en/personal/auto/education/Disallow: /content/chase-ux/en/personal/banking/education/Disallow: /content/chase-ux/en/personal/credit-cards/education/Disallow: /content/chase-ux/en/personal/investments/learning-and-insights/Disallow: /content/chase-ux/en/personal/mortgage/education/Allow: /content/chase-ux/en/structured/module/learninginsights/learning-insights/_jcr_content/module.htmlAllow: /online/Credit-Cards/disney.htmAllow: /online/Home-Lending/mortgages.htmAllow: /online/Home-Lending/home-value-estimator.htmAllow: /video/sitemap.xmlAllow: /sitemap.xmlAllow: /locator/sitemap.xmlSitemap: https://www.chase.com/video/sitemap.xmlSitemap: https://www.chase.com/content/dam/chasecom/en/legacy/locator/sitemap.xml Sitemap: https://www.chase.com/locator/sitemap.xmlSitemap: https://www.chase.com/sitemap.xml

Everything else we checked

Front doorLet in The homepage loaded normally for our bot, which says who it is (HTTP 200).GET https://www.chase.com/ as WalledWebBot, from a residential connection in the United States
Anti-bot softwareServed through Akamai.From response headers and cookie names only. A cookie shows the product is there, not how it is set up.
Readable by AINo schema.org structured data on the homepage. Most of the page is script; an agent that does not run JavaScript sees little text. Built on Next.js.Homepage only. Useful for site owners; not part of the result.
Terms of Servicewww.chase.com/digital/resources/terms-of-use (found on the homepage)

Sentences flagged by keyword. These are machine-selected excerpts, not a legal reading; open the source for context.

  • No AI Agent may access, use, or interact with JPMorgan Chase’s systems unless, at all times, it identifies itself as an AI agent and operates in strict accordance with the Terms of Service.matched "AI" · reads like a restriction
  • In addition, no AI Agent may access, use, or interact with JPMorgan Chase’s systems if we have requested that the AI Agent refrain from accessing, using, or interacting with any JPMorgan Chase’s systems.matched "AI" · reads like a restriction
  • Unauthorized entry and use of JPMorgan Chase’s systems includes the use of agents, including AI agents or agentic AI, robots, spiders, scripts, services, software or any manual or automatic device, tool, or process designed to circumvent any restriction, condition, or technological measure that cont…matched "agents" · reads like a restriction
  • AI Agent or Agentic AI Noticesmatched "AI"
  • For the purposes of JPMorgan Chase ’s Terms of Service, AI Agent or Agentic AI "AI Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity.matched "AI"
Not foundNo llms.txt, ai.txt, tdmrep.json, Content-Signal or Content-Usage lines, licensing signals (RSL License, HTTP 402) or robots meta tags.

History

42 versions on record since 1 Jan 2023

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One square per month, from Internet Archive copies and our own daily checks. Dark: blocked. Gray: some blocked. Light: allowed. Striped: no copy that month.

No AI-relevant changes in 42 recorded versions since 1 Jan 2023.

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