Humana
humana.comAllows AI
Its robots.txt (the public rules file for bots) mentions ClaudeBot, OAI-SearchBot and Claude-SearchBot, but still lets all 12 major AI bots into the site.
Last checked 19 Oct 2026. Rules file read today. Everything we checked · History
Bots that train AI Allowed
0 of 9 blocked
Blocking these keeps the site out of future AI training. It does not stop AI from reading the site to answer questions.
Bots for AI search Allowed
0 of 8 blocked
Blocking these usually means the site stops showing up as a source in AI answers.
AI assistants Allowed
0 of 7 blocked
5 of these 7 companies say their assistants may ignore robots.txt.
Bot by bot
| AI bot | Allowed? | Where the rule is | Company says it follows robots.txt? |
|---|---|---|---|
| Bots that train AI · Allowed | |||
| GPTBotOpenAI | Allowed | Not named; the catch-all rule applies | Says yes |
| ClaudeBotAnthropic | Allowed | Named, line 24 | Says yes |
| Google-ExtendedGoogle · opt-out name, not a bot | Allowed | Not named; the catch-all rule applies | Says yes |
| Applebot-ExtendedApple · opt-out name, not a bot | Allowed | Not named; the catch-all rule applies | Says yes |
| CCBotCommon Crawl | Allowed | Not named; the catch-all rule applies | Says yes |
| Meta-ExternalAgentMeta | Allowed | Not named; the catch-all rule applies | Suggests yes |
| BytespiderByteDance | Allowed | Not named; the catch-all rule applies | No statement found |
| MistralAI-TrainingMistral AI | Allowed | Not named; the catch-all rule applies | Says yes |
| AI2BotAllen Institute for AI | Allowed | Not named; the catch-all rule applies | Does not say |
| anthropic-aiAnthropic (legacy) · old name | Allowed | Not named; the catch-all rule applies | Unknown |
| Bots for AI search · Allowed | |||
| OAI-SearchBotOpenAI | Allowed | Named, line 17 | Says yes |
| Claude-SearchBotAnthropic | Allowed | Named, line 21 | Says yes |
| PerplexityBotPerplexity | Allowed | Not named; the catch-all rule applies | Suggests yes |
| AmazonbotAmazon | Allowed | Not named; the catch-all rule applies | Says yes |
| Amzn-SearchBotAmazon | Allowed | Not named; the catch-all rule applies | Says yes |
| DuckAssistBotDuckDuckGo | Allowed | Not named; the catch-all rule applies | Says yes |
| MistralAI-IndexMistral AI | Allowed | Not named; the catch-all rule applies | Suggests yes |
| Meta-WebIndexerMeta | Allowed | Not named; the catch-all rule applies | Suggests yes |
| AI assistants · Allowed | |||
| ChatGPT-UserOpenAI | Allowed | Not named; the catch-all rule applies | Says not always |
| Claude-UserAnthropic | Allowed | Not named; the catch-all rule applies | Says yes |
| Perplexity-UserPerplexity | Allowed | Not named; the catch-all rule applies | Says it mostly ignores it |
| Google-AgentGoogle | Allowed | Not named; the catch-all rule applies | Says it mostly ignores it |
| Meta-ExternalFetcherMeta | Allowed | Not named; the catch-all rule applies | Says not always |
| Amzn-UserAmazon | Allowed | Not named; the catch-all rule applies | Says not always |
| MistralAI-UserMistral AI | Allowed | Not named; the catch-all rule applies | Suggests yes |
| For comparison | |||
| GooglebotRegular search engine, for comparison | Allowed | Named | |
| BingbotRegular search engine, for comparison | Allowed | Not named; the catch-all rule applies | |
Other AI names in this file
Names in this file that are not among the 24 bots we track. A rule for a name no real bot uses blocks nothing, but it shows which names the site has added.
| GoogleOther | Has rules | line 31 | Documented by its operator |
We test two pages: the homepage, and a made-up page that stands in for the rest of the site. "Blocked" means both are off limits. "Some pages blocked" means only one is. Rules for search results, carts, checkout and accounts don't change these labels, because almost every site keeps all bots out of those pages.
The rules file (robots.txt)
# Robots.txt file created by https://www.humana.com/# For domain: https://www.humana.com/# Updated 09-04-2023 - September 2023 release# Updated 10-05-2026 - explicit allow rules for verified AI/search crawler bots (CRC approved, see S0574)# All robots will spider the domain User-agent: *Disallow: /direct-connect-logonDisallow: /insurance-plan-quotes/Disallow: /medicare-secured/Disallow: /mvc/Disallow: /sitecore/ # Network-level identity verification for the bots below (CIDR/reverse-DNS match)# is enforced at the Akamai/Shape WAF layer, not by this file.# OpenAI ChatGPT Search - CIDR verification feed: https://openai.com/searchbot.jsonUser-agent: OAI-SearchBotAllow: / # Anthropic Claude - CIDR verification feed: https://claude.com/crawling/bots.jsonUser-agent: Claude-SearchBotAllow: / User-agent: ClaudeBotAllow: / # Google - verified via common-crawlers.json/special-crawlers.json or reverse DNS (googlebot.com/googleusercontent.com/google.com)User-agent: GooglebotAllow: / User-agent: GoogleOtherAllow: / Sitemap: https://www.humana.com/sitemap.xml
Notes about AI written in the file: "Updated 10-05-2026 - explicit allow rules for verified AI/search crawler bots (CRC approved, see S0574)"
Everything else we checked
| Front door | Let in The homepage loaded normally for our bot, which says who it is (HTTP 200).GET https://www.humana.com/ as WalledWebBot, from a residential connection in the United States |
|---|---|
| Page tags | <meta name="robots" content="INDEX, FOLLOW"> |
| Anti-bot software | No sign of anti-bot software in the response.From response headers and cookie names only. A cookie shows the product is there, not how it is set up. |
| Readable by AI | Structured data types: WebSite, SearchAction, Corporation. Readable text is present in the HTML. Built on Next.js.Homepage only. Useful for site owners; not part of the result. |
| Terms of Service | No Terms of Service page found. |
| Not found | No llms.txt, ai.txt, tdmrep.json, Content-Signal or Content-Usage lines or licensing signals (RSL License, HTTP 402). |
History
43 versions on record since 1 Jan 2023
One square per month, from Internet Archive copies and our own daily checks. Dark: blocked. Gray: some blocked. Light: allowed. Striped: no copy that month.
- Oct 2026Signals Named ClaudeBot, OAI-SearchBot and Claude-SearchBot explicitly, without changing what they may reach.Changed between the Internet Archive's copy from 6 Oct 2026 and our own check on 19 Oct 2026. Not confirmed yet: seen once so far. Evidence: before · after
Show exactly what changed
# For domain: https://www.humana.com/- # Updated 05-31-2018 - July redesign release+ # Updated 09-04-2023 - September 2023 release+ # Updated 10-05-2026 - explicit allow rules for verified AI/search crawler bots (CRC approved, see S0574)# All robots will spider the domain…User-agent: *- Disallow: /404- Disallow: /500- Disallow: /about/legal/si-referral-form/- Disallow: /about/legal/si-request-to-contact/- Disallow: /about/legal/si-request-to-contact-esp/- Disallow: /about/marketpoint-sales-office-locations/?kc=1005011074- Disallow: /about/marketpoint-sales-office-locations/map-directions?p=1- Disallow: /ads/- Disallow: /agent/ad/- Disallow: /agent/support/faqs/- Disallow: /agent/support/tools-and-resources/connections-newsletters/- Disallow: /analytics-test- Disallow: /caregiver-portal/- Disallow: /carousel-test- Disallow: /cha-health/- Disallow: /custom_clients/- Disallow: /dental/ad/- Disallow: /dental/my-dental-iq/adult-dental-care/- Disallow: /dental/my-dental-iq/child-dental-care/- Disallow: /dental/my-dental-iq/infant-dental-care/- Disallow: /dental/my-dental-iq/internet-privacy-statement- Disallow: /dental/my-dental-iq/preventative-care/- Disallow: /dental/my-dental-iq/quiz- Disallow: /dental/my-dental-iq/related-links/- Disallow: /dental/my-dental-iq/why-its-important/Disallow: /direct-connect-logon- Disallow: /e-submissions/- Disallow: /employee-contact- Disallow: /employer/ad/- Disallow: /employer/healthcare-resources/focus/- Disallow: /employer/large-group/support/faqs/- Disallow: /employer/portal-maintenance- Disallow: /employer/small-group/support/faqs/- Disallow: /employer-contact- Disallow: /Errors/- Disallow: /errors/- Disallow: /family- Disallow: /finder/- Disallow: /footer-test- Disallow: /global-search-results- Disallow: /go365/ad/- Disallow: /group_health_insurance/faq_search.aspx- Disallow: /health-insurance/ad/- Disallow: /humanacom-layout- Disallow: /humanacom-layout-with-header- Disallow: /humanadocs/- Disallow: /humanadownloads- Disallow: /humanamedia- Disallow: /health-insurance/ad/- Disallow: /individual-and-family/ad/- Disallow: /individual-and-family-support/ad/- Disallow: /individual-and-family-support/faqsDisallow: /insurance-plan-quotes/… 67 more lines
Reports from readers
No reports yet. Tell us what happened when your AI tool tried this site, even if it worked fine.